Deep Work is Sacred: Protecting Creativity in a Distracted World
by Lawrence Ngo

As a Design Director, I’ve seen two very different versions of creative work.

In one version, the calendar is packed with meetings, Slack notifications never stop, and deadlines are stacked without room to think. In that world, creativity gets reduced to output — refined specs, polished mockups, assets delivered, tickets closed. The work gets done, but it rarely feels transformative.

In the other version, deep work is protected. The team has long stretches to think, explore, design, and refine. Meetings exist but they’re purposeful. Slack goes quiet during sacred hours. The result is sharper, bolder, and more satisfying work — the kind that actually makes an impact.

Guess which one produces the better outcomes.

Why Deep Work Matters

Deep work isn’t a luxury in creative industries, it’s a necessity. It takes time to shift into flow, to immerse yourself in a problem, and to build solutions that are thoughtful and clear. You can’t do that in 15-minute increments between calls, or worse, while multi-tasking through a packed meeting day.

When deep work is protected:

  • Designers push beyond “just delivering” into work that feels original and innovative.
  • Teams are energized, not depleted, because they aren’t context-switching every five minutes.
  • The quality of output and innovation rises, because the process has space to breathe.
  • Mistakes are reduced because designers have time to think through the bigger picture.

As a leader, I’ve learned that protecting deep work time is one of the most impactful things I can do for my team.

What Happens When It Isn’t Protected

I’ve also seen the opposite. Higher-up leadership often doesn’t understand the cost of disruption. They want updates, visibility, constant alignment — all of which sound reasonable in isolation. But stacked together, they fracture focus.

I’ve watched talented designers pulled into endless check-ins, status reports, or “quick syncs,” leaving them with barely enough time to do the work they were hired to do. Even worse is the background noise like Slack chatter with little substance or entire channels pinged unnecessarily, creating constant distraction. The result? Creativity flattens. Everything looks a little safer, a little more generic. The edge disappears. And eventually, mistakes start to creep in.

When deep work isn’t protected, creative teams end up fighting for scraps of focus instead of thriving in it.

How I Protect It As A Leader

In my role, I treat deep work as sacred. That means:

  • Setting clear boundaries. My team knows there are protected blocks where meetings don’t exist and Slack can wait.
  • Keeping communication purposeful. Updates and syncs happen, but they’re designed to support, not interrupt.
  • Leading with trust, not micromanagement. I don’t need constant visibility into every step of the process. I need outcomes.
  • Respecting the craft. Creative work takes time. Rushing it for the sake of looking busy only leads to mediocre results.

When leaders create the conditions for deep work, teams do their best work. It’s that simple.

A Closing Thought

In a world that rewards busyness, protecting deep work feels almost radical. But if you want creativity that’s ambitious, honest, and effective, you can’t get there through shallow focus.

I’ve been on the side where deep work is eroded by leadership that doesn’t understand its value. I know how it feels to watch great ideas get flattened by noise. That’s why, as a leader, I fight to protect it for my team.

Because deep work isn’t just where creativity happens — it’s where the best work of our careers happens.